DivinedivineHelp Center← Back to site
← Back to Home

Footsites Payment Verification (PV) & Cancellation Avoidance Guide

4 min readCategory Guides

Footsites Payment Verification (PV) & Cancellation Avoidance Guide

What Is a Payment Verification (PV) / Cancellation on Footsites?

A Payment Verification (PV) or cancellation occurs when Footsites flag an order as suspicious, fraudulent, or bot-related. When triggered, the payment processor may cancel the order immediately or within several hours or days.

Why Orders Get Cancelled

Footsites monitor and analyze:

  • Repeated orders using the same information
  • Multiple purchases of the same item across different Footsites
  • Prefilled or repeated checkout data (common with bots)
  • Payment method behavior
  • IP usage patterns
  • Profile reuse

All Footsites currently use the Adyen payment processor.

  • Adyen is more consistent and predictable than previous processors
  • Proper profile setup significantly reduces cancellations
  • Poor profile management is the #1 reason orders get cancelled

Core Rules to Avoid PVs & Cancellations

READ THIS FIRST

These rules matter more than anything else in this guide. Ignoring them will significantly increase cancellations.

Golden Rules (Non-Negotiable)

  • ONE order per profile
  • ONE Footsite per profile
  • ONE item per profile
  • ONE IP per week per release
  • NEVER run the same profile across multiple tasks

Email Usage & Order Stick Rate Guide

Email selection plays a critical role in order stick rates. Using the correct email strategy can greatly reduce cancellations.

Golden Emails

  • If an email has recently had orders stick, continue using it for future releases.
  • Look for old emails to put in your profiles that had order history back then
  • Any payment card can be attached to the same email.

Example

  • Checkout with Card A using a specific email → order sticks
  • Checkout later with Card B using the same email → order can also stick

Product Limitations

  • Do NOT reuse the same email on the same product unless the retailer (e.g., Footlocker) removes the 1-per-person restriction.
  • Once the restriction is lifted, the same email can be reused multiple times to secure additional sticking orders.

Profile Setup Strategy

Users should maintain two separate profile types:

1️⃣ Initial Release Profiles

  • Used for the first launch of a product
  • Can include a wider range of emails

2️⃣ Restock Profiles

  • Should only include profiles with proven golden emails
  • These emails can support multiple successful orders using the same profile/email

Timing Insight

  • The 1-per-person restriction is typically removed around 36 hours after the initial release\
  • This makes restocks the ideal time to reuse golden emails\

3. Bot vs Manual Checkout Rules

Bot Users

  • Run each profile once only
  • Do not reuse profiles
  • Bots prefill data, which increases scrutiny
  • Reusing profiles = higher chance of PV or payment decline

Manual Users

  • Use PayPal or Apple Pay
  • PayPal significantly lowers cancel rates
  • Still follow all profile rules listed below
  • Desktop/Phone Browsers is better than app when app is giving error issues

    INSERT FTL VIDEO HERE

4. Profile Setup (MOST IMPORTANT SECTION)

Name & Payment Card

  • Use realistic names
  • Different names per profile are recommended
  • Same name can work, but variation is safer
  • Use hard cards for best results.
  • Name must match:
  • FLX account name
  • Billing/shipping info

Address Jigging (General Rule)

  • A commonly effective jigging method is modifying the street suffix
    (e.g., St → Street, Ave → Avenue)

Address Jigging Example

Original Address:
1129 Industrial Park Rd

Jigged Variations:

  • 1129 Industrial Park Hwy
  • 1129 Industrial Park Fwy
  • 1129 Industrial Park Drv
  • 1129 Industrial Park Cir

    ZIP Code (Advanced Tip)

Footsites often store ZIP codes in 9-digit format.

How to Find It:

  1. Go to Footlocker
  2. Add any item to cart
  3. Go to checkout
  4. Enter your address
  5. Footlocker will auto-generate a ZIP like:
    12345-1647

Use this full ZIP when possible.

  • ZIP+4 is optional
  • But it matches how Footsites see manual checkouts
  • Adds legitimacy to profiles

Phone Number

  • Use random but realistic phone numbers
  • Phone must match:
  • Checkout profile
  • FLX account

5. Supported Footsites Bots

Join FLX Rewards HERE


Was this helpful?